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TechViews: What you should know before signing with a cloud provider, Global cloud traffic expected to grow 35% annually, Big Data transforming marketing and more!

TechViews: What you should know before signing with a cloud provider, Global cloud traffic expected to grow 35% annually, Big Data transforming marketing and more!

TechViews

Gartner: How CIOs Can Show Support for Customer Experience Initiatives by Reprioritizing IT Projects*

Customer experience initiatives are becoming increasingly popular and, as a result, increasingly demanded by C-level executives and board directors. Customer experience is viewed as a long-term strategic differentiator for businesses, and if organizations are going to be serious about it, they need to reprioritize future IT project investments. In this report, Gartner provides recommendations to organizations wishing to better support these customer experience initiatives.

Read this complimentary industry report to learn more about how you can reprioritize IT projects to make time for customer experience initiatives.

Featured Article

Connie Smallwood

Innovation is Not Just for Startups
By Connie Smallwood

Recently, I spoke at the 2013 Grace Hopper Celebration of Women in Computing on the topic of intrapreneurship. According to Wikipedia, intrapreneurship is defined as “the act of behaving like an entrepreneur while working within a large organization.”There is the perception out there that in order to be entrepreneurial or innovative, you have to work in a startup. It is true that startups are generally more nimble and take more risk than larger companies. However, not only are there plenty of examples of corporate innovation, but it can be more beneficial for the entrepreneurial-minded to work for a large company instead of a smaller one.

Tech News

Cloud

When signing with a cloud provider it is common to focus on moving data in and easy to forget about the aftermath of moving the data out or switching providers in the future. This InformationWeek article addresses what must be considered before signing with a cloud service provider.

Cloud

Gatwick Airport is transforming its communication infrastructure designed in 1950 and moving to cloud-based services that include voice, video and instant messaging according to this ITWorld article.

Cloud

The Cisco Global Cloud Index reveals that global cloud traffic is the fastest growing component of data center traffic. The report, mentioned in this Forbes article, also states that global cloud traffic is expected to grow 35% a year from 2012 to 2017.

Mobility

Are you confused by BYOD? This Forbes article discusses some reasons why BYOD is important in the business world, while providing useful articles and tips in order to help you understand the topic.

Big Data

Though big data is complex and can be a challenge, it has the potential to transform the role of marketing today. This Guardian article discusses how marketers can make use of big data and the exciting systems being developed to analyze data that will surely impact marketing in the future.

Big Data

Colleges are using big data analytics to determine which prospective student will succeed and which will fail, prior to acceptance. This FastCompany Exist article addresses how student’s grades, along with a multitude of criteria, are broken up into data and analyzed, ultimately changing the college application process as we know it.

Featured Content

[TechViews Unplugged]

TechViews Unplugged Episode

In this episode of TechViews Unplugged, Andi Mann and George Watt of CA Technologies discuss the latest research on DevOps, Samsung's OLED displays, and how the Fitbit fitness tracker provides unexpected healthcare insights. Watch the video.

Luminaries

About CA

CA Technologies (NASDAQ: CA) provides IT management solutions that help customers manage and secure complex IT environments to support agile business services. Organizations leverage CA Technologies software and SaaS solutions to accelerate innovation, transform infrastructure and secure data and identities, from the data center to the cloud. www.ca.com

*Gartner, Inc., How CIOs Can Show Support for Customer Experience Initiatives by Reprioritizing IT Projects, Ed Thompson, July 30, 2013

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More Stories By CloudCommons 2012

CloudCommons is an independent online community of IT professionals, analysts, technology providers, and industry experts. Members can ask questions, learn from experts, and find the latest cloud-related news. Cloud Commons offers a forum to contribute and discuss best practices and successes, as well as research vendor solutions. Sponsored by CA Technologies, Cloud Commons has been growing steadily since its launch in May of 2010.

Hosted on Cloud Commons is the Service Measurement Index (SMI). Led by Carnegie Mellon University, SMI encompasses a growing consortium of members. SMI compiles user-submitted ratings of cloud services and scores them relative to other services of the same type. Ratings include metrics such as: quality, agility, risk, cost, capability, and security.

ThisWeekInCloud is Cloud Commons weekly newsletter listing the industry events we felt worthwhile reading about. Read them here or subscribe to have it delivered to you inbox as email or as RSS Feed.